Hello,
I am able to successfully download my hand history from ignition website. I am able to perform the conversion using the ignition converter software, the hand history moves to the original hand folder setup in the converter program successfully, deleting from the ignition site player history successfully, and the output file successfully generates as expected.
Poker Tracker 4.15 then is able to pull the hand history into the database successfully, and because I have done this more than once it recognizes no new data, as all data that has been imported is now duplicated.
I do not see error messages for the files that I have generated for this weeks import in the status error message column, I find my todays date and last seven days hand history import successfully
Here is the problem:
I do not see the statistics under my poker stars hero player name for this week, even though it seems like the data is now in the poker tracker database.
Thinking that it may have imported under a different "hero" poker id I have revied all hero logins configured on the poker tracker software, and all hero od's do not have a hand history for the past seven days...
Am I missing something?