Out of memory?

Questions and discussion about PokerTracker 4 for Windows

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Out of memory?

Postby sp00ky » Sun Sep 23, 2018 12:11 pm

Hi ,
since one week PT4 suddenly closes while playing. And a Popup shows :""PokerTracker has detected an out of memory condition. PokerTracker will now attempt to close to prevent data loss."
why does this happen?
I´m using v4.15.3
I have 16GB ram the usage while this happens is about 30% and I have more than 500gb free diskspace.
sp00ky
 
Posts: 95
Joined: Fri Dec 16, 2011 12:29 pm

Re: Out of memory?

Postby WhiteRider » Sun Sep 23, 2018 12:37 pm

Please enable logging (Configure > Options) and restart PT4. If you see it again compress the PokerTracker4.log and attach it to a Support Ticket so that we can see what is going on.

Tutorial: Reporting a problem
WhiteRider
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