PokerTracker freezes on "Adjusting session stakes...."

[wheelgunner]

07:40:52 pm: Merge: Starting auto-import.
07:40:52 pm: Revolution: Starting auto-import.
07:40:52 pm: Winning Poker Network: Starting auto-import.
07:40:52 pm: Merge: Found 2 files to monitor.
07:40:52 pm: Merge: Loading hand history file: C:\Users\xxxxxxx\AppData\Local\CarbonPoker\history\xxxxxxx\20180924\Circus III.xml
07:40:52 pm: Merge: Loading hand history file: C:\Users\xxxxxxxx\AppData\Local\CarbonPoker\history\xxxxxxx\20180924\Circus.xml
07:40:52 pm: Adjusting session stakes ...

(I Xed out my computer and username above.)


Windows 7. I forgot and opened PT after I started playing for an hour. Was playing an ACR 6+ table if that matters.

Update, while I was typing this after about 40 minutes of the above, I got a fatal error message. Upon restart, the program successfully imported files and seems to be working normally. On 6+ tables the HUD doesn't work I assume.

[Flag_Hippo]

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then send your log file to is in a Support Ticket so we can investigate that for you. You can access the 'Logs' folder with the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.