iPoker buttons stop working

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: iPoker buttons stop working

Postby WhiteRider » Sun Dec 16, 2018 1:09 pm

I have replied to your ticket.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: iPoker buttons stop working

Postby Pad » Sun Dec 16, 2018 6:42 pm

Thanks, i received the alpha version and installed it, but the bug is still there.
Pad
 
Posts: 5
Joined: Mon Dec 01, 2014 10:24 am

Re: iPoker buttons stop working

Postby Flag_Hippo » Mon Dec 17, 2018 8:34 am

Your ticket has been replied to again and if you have any further trouble please update your ticket with the requested information.
Flag_Hippo
Moderator
 
Posts: 14413
Joined: Tue Jan 31, 2012 7:50 am

Re: iPoker buttons stop working

Postby Bubbis » Wed Feb 27, 2019 5:02 pm

I have the same problem. I just did a fresh install of windows 10 , pt4 and betfair
Bubbis
 
Posts: 3
Joined: Thu Mar 08, 2018 6:22 pm

Re: iPoker buttons stop working

Postby Flag_Hippo » Thu Feb 28, 2019 7:20 am

So we can investigate this please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'. Also include in your ticket the version of the iPoker software Betfair is using (displayed in the lobby) and what resolution your display is set to.
Flag_Hippo
Moderator
 
Posts: 14413
Joined: Tue Jan 31, 2012 7:50 am

Re: iPoker buttons stop working

Postby Bubbis » Thu Feb 28, 2019 9:49 am

I opened a support ticket with the relevant information. Thx

EDIT:
I used the workaround of making the scaling be done by system, seems to work like this.
Bubbis
 
Posts: 3
Joined: Thu Mar 08, 2018 6:22 pm

Re: iPoker buttons stop working

Postby doominator » Tue Apr 09, 2019 5:39 am

any fix guys i have the same problem here?
doominator
 
Posts: 2
Joined: Mon Apr 10, 2017 9:08 am

Re: iPoker buttons stop working

Postby Flag_Hippo » Tue Apr 09, 2019 6:48 am

Flag_Hippo
Moderator
 
Posts: 14413
Joined: Tue Jan 31, 2012 7:50 am

Previous

Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 19 guests

cron
highfalutin