Double click over HUD takes too long or even doesn´t work

Questions and discussion about PokerTracker 4 for Windows

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Double click over HUD takes too long or even doesn´t work

Postby Kanario » Tue Feb 12, 2019 3:24 pm

Hi,
This feature is taking too much time (sometimes more than 10 seconds, and sometimes doesn´t work) for showing session stats. My bbdd contains only about 150k hands (no datamining) and I have some custom stats.
It happens when I´m playing (cash) and when using the hands replayer, also.

Do you know if there is any solution? Thank you!
Kanario
 
Posts: 125
Joined: Wed May 16, 2012 5:15 am

Re: Double click over HUD takes too long or even doesn´t wor

Postby Flag_Hippo » Tue Feb 12, 2019 7:57 pm

So we can investigate what's causing that please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Tutorial: Reporting A Problem
Flag_Hippo
Moderator
 
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Joined: Tue Jan 31, 2012 7:50 am


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