Error downloading v4.15.9

Questions and discussion about PokerTracker 4 for Windows

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Error downloading v4.15.9

Postby LuisMarcelo » Thu Feb 14, 2019 5:48 am

When i click the download button the following message appears:

" It was not possible to find the IP adress of the server www.ptrackupdate.com
Try executing Windows Network Diagnose (I did and no error was found)

DNS_PROBE_FINISHED_NXDOMAIN"

Can u guys help me plz?
LuisMarcelo
 
Posts: 3
Joined: Sun Feb 05, 2017 1:15 pm

Re: Error downloading v4.15.9

Postby Flag_Hippo » Thu Feb 14, 2019 7:24 am

If you are using a VPN/proxy please disconnect and try again. If that doesn't help please open a Support Ticket and provide us with your IP address as displayed here.
Flag_Hippo
Moderator
 
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Joined: Tue Jan 31, 2012 7:50 am


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