Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by andees10 » Tue Feb 19, 2019 7:28 pm
Can't figure out how to view this file (which I think are hands). It was sent to me zipped, I unzipped it and got an "XML document" and "Backup file". I tried to import into pt4 from the folder and nothing happened. Any idea what I'm doing wrong?
Thanks
-
andees10
-
- Posts: 21
- Joined: Thu Jan 05, 2017 8:32 pm
by Flag_Hippo » Tue Feb 19, 2019 7:36 pm
Where is this file from? If it's from a database backup then you can point the restore (File -> Restore) to the zipped file. If that's not the case then if you attach the zip file here or in a
Support Ticket we can take a look at it for you.
-
Flag_Hippo
- Moderator
-
- Posts: 14441
- Joined: Tue Jan 31, 2012 7:50 am
by andees10 » Tue Feb 19, 2019 8:04 pm
I think it is a database backup. I just backed up my current DB before I try to restore the zipped file sent to me.
If this works is there any way to toggle between the two databases other than backing up and restoring everytime?
-
andees10
-
- Posts: 21
- Joined: Thu Jan 05, 2017 8:32 pm
by andees10 » Tue Feb 19, 2019 8:25 pm
edit: that didn't work. I restored it as a new DB but I dont see anything. File is too big to attach here. I will open a ticket.
Also, I see how you can toggle between dbs now.
-
andees10
-
- Posts: 21
- Joined: Thu Jan 05, 2017 8:32 pm
Return to PokerTracker 4
Users browsing this forum: No registered users and 53 guests