Opening a file

Questions and discussion about PokerTracker 4 for Windows

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Opening a file

Postby andees10 » Tue Feb 19, 2019 7:28 pm

Can't figure out how to view this file (which I think are hands). It was sent to me zipped, I unzipped it and got an "XML document" and "Backup file". I tried to import into pt4 from the folder and nothing happened. Any idea what I'm doing wrong?
Thanks
andees10
 
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Re: Opening a file

Postby Flag_Hippo » Tue Feb 19, 2019 7:36 pm

Where is this file from? If it's from a database backup then you can point the restore (File -> Restore) to the zipped file. If that's not the case then if you attach the zip file here or in a Support Ticket we can take a look at it for you.
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Re: Opening a file

Postby andees10 » Tue Feb 19, 2019 8:04 pm

I think it is a database backup. I just backed up my current DB before I try to restore the zipped file sent to me.

If this works is there any way to toggle between the two databases other than backing up and restoring everytime?
andees10
 
Posts: 21
Joined: Thu Jan 05, 2017 8:32 pm

Re: Opening a file

Postby andees10 » Tue Feb 19, 2019 8:25 pm

edit: that didn't work. I restored it as a new DB but I dont see anything. File is too big to attach here. I will open a ticket.

Also, I see how you can toggle between dbs now.
andees10
 
Posts: 21
Joined: Thu Jan 05, 2017 8:32 pm


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