Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Chipppps » Sat Apr 13, 2019 12:43 pm
Hi i just upgraded from small to high nlh and some players on higher games arent tracked why?
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Chipppps
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by Chipppps » Sat Apr 13, 2019 1:15 pm
Need a quick answer because the stress for upgrading so far is just not worth the hassle
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Chipppps
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- Joined: Sat Apr 13, 2019 12:14 pm
by Flag_Hippo » Sat Apr 13, 2019 1:36 pm
If that's on tournaments then your database cache may need to be rebuilt. If your database isn't that large click "Database -> Database Management", click on your main database then "Rebuild Cache -> Full Cache Rebuild". If you have a large this could take awhile so schedule accordingly but you can create a new database in the meantime. If that's not the problem please capture this trouble you're having in a log file and then send that to us in a
Support Ticket so we can see what is going on here:
Tutorial: Reporting A Problem
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Flag_Hippo
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by Chipppps » Sat Apr 13, 2019 1:53 pm
Thanks i will try this....
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Chipppps
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by Chipppps » Sat Apr 13, 2019 4:59 pm
1528mb data base3hrs and counting, what do you think it will go to?
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Chipppps
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