No run pt4 en bwin updated fast tables

Questions and discussion about PokerTracker 4 for Windows

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No run pt4 en bwin updated fast tables

Postby pokercrackkk » Wed Apr 24, 2019 8:56 am

No run pt4 en bwin updated fast tables. Read hands but HUD doesn't appair
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Re: No run pt4 en bwin updated fast tables

Postby Flag_Hippo » Wed Apr 24, 2019 9:24 am

So we can find out what's causing that please enable logging in PokerTracker 4 (Configure -> Options -> Enable Logging) and restart both Bwin and PokerTracker 4. Next reproduce the issue by playing a few hands and take screenshot of the table and fast forward lobby. Once that's done send your screenshots, hand history file for the table and log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Re: No run pt4 en bwin updated fast tables

Postby WhiteRider » Thu Apr 25, 2019 3:05 am

BWin has now updated to the latest partypoker software and we have updated the PT4 configuration to know about that. This will be downloaded automatically the next time you restart PT4 (please also restart BWin at the same time) and that should get the fastfoward Hud working again.

If anyone plays at a country-specific BWin skin, or a different Party skin which has also updated such that the fastforward Hud doesn't work please tell us which skin it is and we can update that too.
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