pt4 prob- says another version is running??

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

pt4 prob- says another version is running??

Postby busttout » Mon Jul 15, 2019 7:24 pm

please help me solve why it is saying another version of pt4 is running and -it isn't I looked in the task manager? please explain
busttout
 
Posts: 14
Joined: Wed Mar 19, 2008 11:09 am

Re: pt4 prob- says another version is running??

Postby Flag_Hippo » Tue Jul 16, 2019 6:37 am

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). Once it's deleted, reboot and try starting PokerTracker 4 again.
Flag_Hippo
Moderator
 
Posts: 14441
Joined: Tue Jan 31, 2012 7:50 am

Re: pt4 prob- says another version is running??

Postby busttout » Tue Jul 16, 2019 4:21 pm

any chance to set up a session where u can help me with this problem because I am not the most efficient with the computer navigation? I'm stuck and tilted
Let me know if it is possible
thanks
busttout
 
Posts: 14
Joined: Wed Mar 19, 2008 11:09 am

Re: pt4 prob- says another version is running??

Postby busttout » Tue Jul 16, 2019 9:39 pm

I think the problem started when I did a hard shutdown of my computer and didn't close out of pt4 ??
busttout
 
Posts: 14
Joined: Wed Mar 19, 2008 11:09 am

Re: pt4 prob- says another version is running??

Postby busttout » Tue Jul 16, 2019 11:34 pm

got it up and running so thank you for the input
thanks again
busttout
 
Posts: 14
Joined: Wed Mar 19, 2008 11:09 am

Re: pt4 prob- says another version is running??

Postby Flag_Hippo » Wed Jul 17, 2019 4:57 am

Yes that can cause this issue. Thanks for the updating the thread and pleased to hear you fixed it.
Flag_Hippo
Moderator
 
Posts: 14441
Joined: Tue Jan 31, 2012 7:50 am


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 55 guests

cron