Americas Card Room Update

[XxDOUBLERxX]

Is there a way to match HUD player stats with the seat they are are in? After the ACR update, the player stats dont match where the player is seated in the HUD. I can manually move the stats, but was wondering if there was an easier fix.

ACR v1.18.56
PT$ v4.15.12

Thank you.

[Flag_Hippo]

The seat numbers in the new ACR client have changed so if you use a preferred seat then the settings may appear incorrect in PokerTracker 4. If you have changed your preferred seat in the PokerTracker 4 configuration to match your ACR client or if they are just in the wrong places then after manually repositioning your HUD at the table you will need to click the PT-icon and choosing 'Save Layout' so the new positions are remembered for future tables of the same size.

[random_chu]

i'm also having the same issue and struggling to fix this. moving the hud and saving hasn't worked so far.

[Flag_Hippo]

In that case please restart PokerTracker 4 using the logging enabled link on your Windows Start Menu, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.