Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by er4n » Mon Jul 22, 2019 12:14 pm
Hello - played yesterday some tournaments and I had some problems -
1) sometimes when switching tables hud wasn't updating for the new players that are in the table (sometimes it did and sometimes it didn't)
2) no tournament detection at all - even if I try to hit the Auto Detect button nothing happens.
I am using pt v4.15.12.
Thank you!
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er4n
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by Flag_Hippo » Mon Jul 22, 2019 6:40 pm
1. So we can find out what's causing that please enable logging, reproduce this issue and send us your PokerTracker4.log file in a
Support Ticket:
Guide: How to Create & Submit a PokerTracker4.log File2. At this time WPN do not include the necessary information in their files for us to do that so you will need to
manually edit your results. As far as I am aware WPN are working on writing proper tournament summaries at which point we can add tournament detection.
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Flag_Hippo
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