Spin & Go invaliv c net won value

[popiolkas]

Hello, very ofthen my PT4 put invalid value of c net won after wining tournament.

If i win 3x on 3s $ spin (the prize is 9$, so profit is 6$) PT4 shows that i won 5.28$. It happens in 30% cases.

https://cdn1.imggmi.com/uploads/2019/7/23/5bb602678743472c7d611465750fe1de-full.png

Maybe you have some tip to fix it?

Best regards, GP

[Flag_Hippo]

For any tournaments with incorrect data you can update the information manually using the Tournament Results window. As you are on PokerStars then for the most accurate results please make sure you are saving and importing PokerStars tournament summaries as well as the hand histories:

Guide: PokerStars Tournament Summaries

If you have any further trouble please send this information to us in a Support Ticket with copies of the original hand history and tournament summary files for these Spin & Gos. By default PokerTracker 4 moves your processed files to your \PokerTracker 4\Processed folder which you can access via the 'File -> Open User Data Folder' option.