Hud wrong seats on 7 handed final tables

Questions and discussion about PokerTracker 4 for Windows

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Hud wrong seats on 7 handed final tables

Postby Sou33 » Tue Dec 17, 2019 7:46 pm

Hello , on Pokerstars the final table of 6max tournaments is 7 handed.
My Hud is on the wrong seats .
How can I change it ?

in the pt4 site configuration we can't change preferred seat for 7 handed. Only 2 - 4 - 6 -8 -9 -10
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Re: Hud wrong seats on 7 handed final tables

Postby Flag_Hippo » Wed Dec 18, 2019 7:55 am

HUD support was 7 handed final tables was added awhile back so just move the HUD panels after the first hand completes and save the positions.
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Re: Hud wrong seats on 7 handed final tables

Postby Sou33 » Thu Dec 19, 2019 1:01 pm

alright thanks
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Re: Hud wrong seats on 7 handed final tables

Postby dave2085 » Thu Aug 05, 2021 4:09 am

7-handed, at least pokerstars is bugged.

My settings are all correct. (PT4: Auto-center and no preferred seat selected, Pokerstars: "always auto center me" and no preferred seat selected.)

I play spin&go max and all table types; 2-, 3-, 4-, 5-, 6-, 8-handed work absolute well.

Only 7-handed:
But 7-handed sometimes a player hud is "mixed over the table"
Most of the time the HUD's on the player appear on the correct player. But at times, the HUD's seem to "random" mixed through.

Please check this! (tell me if you need further informations)
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Re: Hud wrong seats on 7 handed final tables

Postby Flag_Hippo » Thu Aug 05, 2021 5:03 am

Please enable logging in PokerTracker 4 and when you have this issue take a screenshot and then send that to us in a Support Ticket with your log file:

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Re: Hud wrong seats on 7 handed final tables

Postby Agent » Wed Dec 22, 2021 3:10 am

Same, pokerstars 7-handed mtt's are treated as 10 handed (show mucked cars shows 10 popups).
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Re: Hud wrong seats on 7 handed final tables

Postby WhiteRider » Wed Dec 22, 2021 4:07 am

The 7 seat PokerStars tables are new and we need to add support. If you want to receive a notification when this is added you can open a Support Ticket.
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