Microgaming hud not working on classic microgaming client

Questions and discussion about PokerTracker 4 for Windows

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Microgaming hud not working on classic microgaming client

Postby angeliu » Mon Mar 30, 2020 5:05 am

Hello!

So the microgaming hud isnt working for last 2-3 days [since the latest pt4 update]

the error messages are:
11:39:02 am: Warning: Microgaming: Skipping incomplete hand history. (Hand #7470255071)
11:39:02 am: Error: Microgaming: Invalid turn line encountered: ** Dealing the turn: (Hand #7470255331)
11:39:02 am: Warning: Microgaming: Skipping incomplete hand history. (Hand #7470255416)
11:39:02 am: Warning: Microgaming: Skipping incomplete hand history. (Hand #7470255455)
11:39:02 am: Error: Microgaming: Invalid turn line encountered: ** Dealing the turn: (Hand #7470255469)
11:39:02 am: Warning: Microgaming: Skipping incomplete hand history. (Hand #7470255754)
11:39:02 am: Warning: Microgaming: Skipping incomplete hand history. (Hand #7470255980)
11:39:02 am: Error: Microgaming: Invalid turn line encountered: ** Dealing the turn: (Hand #7470256150)



you can download the classic microgaming softwere here on the 2nd list:
https://mpn.poker/prima-download-links/ ... 9UPZXS_pyg

p.s. i already emailed support yesterday about this

Thank you!
angeliu
 
Posts: 5
Joined: Wed Jul 31, 2013 5:23 am

Re: Microgaming hud not working on classic microgaming clien

Postby Flag_Hippo » Mon Mar 30, 2020 7:31 am

I do not see any contact from you via a Support Ticket. Did you use a different email address from the one on this account? If you have opened a ticket using a different email address then make sure you have compressed your GameHistory.dat file from your MicroGaming client and attached that to the ticket:

C:\Microgaming\Poker\{Site Name}\GameHistory.dat

Guide: Attaching Files
Flag_Hippo
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Re: Microgaming hud not working on classic microgaming clien

Postby angeliu » Mon Mar 30, 2020 11:43 am

yes i can pm you the email. i added gamehistory dat to the ticket.

this got broken when i updated the pt4
angeliu
 
Posts: 5
Joined: Wed Jul 31, 2013 5:23 am

Re: Microgaming hud not working on classic microgaming clien

Postby APerfect10 » Tue Mar 31, 2020 9:06 am

Please re-download and install PokerTracker v4.15.19. Microgaming hands are importing correctly in this latest version:

PokerTracker v4.15.19 - Download

Best regards,

Derek
APerfect10
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Re: Microgaming hud not working on classic microgaming clien

Postby angeliu » Tue Mar 31, 2020 11:21 am

it s working. thank you!
angeliu
 
Posts: 5
Joined: Wed Jul 31, 2013 5:23 am


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