Table description after importing tourny summeries

Questions and discussion about PokerTracker 4 for Windows

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Table description after importing tourny summeries

Postby soon2b » Thu Aug 13, 2020 4:33 am

Since ACR started displaying tournament summaries i can import the tournaments but it doesnt get the buyin and it says that all the tournaments are stt 6max sng. Its alot better then what it was which was nothing but still not quite right am I doing something wrong?
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Re: Table description after importing tourny summeries

Postby Flag_Hippo » Thu Aug 13, 2020 1:34 pm

As far as I am aware the buy-in isn't currently detailed in most summary files but you can send us your sample in a Support Ticket.
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Re: Table description after importing tourny summeries

Postby soon2b » Tue Aug 18, 2020 4:02 pm

What do you want me to send a screen shot of pt4 stats??
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Re: Table description after importing tourny summeries

Postby Flag_Hippo » Wed Aug 19, 2020 5:05 am

No. Send us your hand history sample in a Support Ticket for any tournaments with incorrect data so we can see if that information is in those files and update the tournament detection rules in PokerTracker 4. By default PokerTracker 4 moves your files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files
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