Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by danao » Thu Aug 13, 2020 12:35 pm
Hi, I'm on a clean install of Win10 and dragging the PT4 window produces a lot of lag and delay. What is this about?
this only affects PT4, the rest of windows like browser or any other software works fine.
Thank you!
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danao
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by Flag_Hippo » Thu Aug 13, 2020 1:38 pm
So we can see what's going on here and see details of your setup please
enable logging, reproduce this problem and then send your log file to us in a
Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Flag_Hippo
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by texan989 » Wed Sep 30, 2020 11:38 pm
Is there any update regarding this? I see this as well. If not, I will raise a ticket
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texan989
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by mynameismars1 » Wed Dec 30, 2020 11:57 pm
Was this problem resolved? I dont have lag problem only with PT4 (I also have it with PS and PP). I started about 3 months ago. I dont think its PT4 problem, but if anyone one fixed it please share
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mynameismars1
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