ACR bomb pots no longer recorded?

Questions and discussion about PokerTracker 4 for Windows

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ACR bomb pots no longer recorded?

Postby detroitkid » Mon Aug 31, 2020 10:27 pm

My last session doesn't appear to have any bomb pots recorded.
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Re: ACR bomb pots no longer recorded?

Postby Flag_Hippo » Tue Sep 01, 2020 5:49 am

Please send us the original hand histories from that session to us in a Support Ticket. By default PokerTracker 4 moves your files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files
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Re: ACR bomb pots no longer recorded?

Postby antesocial » Sat Sep 05, 2020 6:59 pm

Did you figure this out? And how to get them recorded?
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Re: ACR bomb pots no longer recorded?

Postby Flag_Hippo » Sun Sep 06, 2020 5:53 am

I am not aware of any issue and the OP never sent a sample to us. Make sure you are using the latest version of PokerTracker 4 otherwise send us a hand history sample to us in a Support Ticket. By default PokerTracker 4 moves your auto-imported files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine.
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