Poker tracker error

Questions and discussion about PokerTracker 4 for Windows

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Poker tracker error

Postby edgarasbb » Sat Oct 03, 2020 1:04 pm

Hi, im getting this error https://gyazo.com/8e52eecb97f3de3e4eed096d8ca9a0b0 how i can fix it? Thanks
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Re: Poker tracker error

Postby Flag_Hippo » Sun Oct 04, 2020 6:44 am

Go to this folder:

C:\Program Files\PostgreSQL\x.y\data\

where x.y is your PostgreSQL version although you may have it installed in another location. Delete the 'postmaster.pid' file inside that folder (not 'postmaster.opts' which may be there too), reboot your computer and try starting PokerTracker 4 again. If that does not help then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.
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