Hoping this is an easy fix, missing something simple. Started playing on America's Cardroom with a new default and active database, HUD working fine, in Play Poker window it shows all my hands as I'm playing. But when I switch to View Stats window, everything is empty, no hands to analyze. I've tried Refresh, and restarting PT4, still empty. I also checked my other database just to be sure, the ACR hands aren't there either.
My hands are being downloaded from ACR to my hard drive, and PT4 is directed to that correct file. That file is currently empty (PT4 moves the hand histories out of that file, I think), but if I play a few hands with PT4 off any new hand histories start showing up in that file. How can I analyze my history in the View Stats window?