GG poker import hands discrepancy with winnings

Questions and discussion about PokerTracker 4 for Windows

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GG poker import hands discrepancy with winnings

Postby whyme still » Mon Oct 12, 2020 8:39 pm

My gains are not maching my bankroll and bonus added togehther. Is this a known issue? Are you guys not supporting run it three times or something?
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Re: GG poker import hands discrepancy with winnings

Postby Flag_Hippo » Tue Oct 13, 2020 6:54 am

Hands that are run more than twice are not currently supported. If you want to be linked to this request and be automatically notified if support is added in a future update then you can let us know in a Support Ticket.
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Re: GG poker import hands discrepancy with winnings

Postby Forb2460 » Tue Nov 24, 2020 7:26 pm

Is it normal that my PT4 GG winnings show higher than in my GG Cashier Transaction History?
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Re: GG poker import hands discrepancy with winnings

Postby Flag_Hippo » Wed Nov 25, 2020 6:00 am

I don't know what information is in 'GG Cashier Transaction History' but PokerTracker 4 does not track your deposits, withdrawals, bonuses, rakeback e.t.c. If you are playing cash games then GGPoker do not specify rake in their hand histories so initially PokerTracker 4 recorded results without rake. Support was added for rake in PokerTracker v4.15.23 and there have been other updates since then based on their published rake schedules. Any hands imported before changes in PokerTracker 4 do not get fixed when updating so to fix the calculated rake those hands would need to be purged and reimported. Also as mentioned above running it more than three times isn't currently supported.
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Re: GG poker import hands discrepancy with winnings

Postby Forb2460 » Wed Nov 25, 2020 10:25 pm

Flag_Hippo wrote:I don't know what information is in 'GG Cashier Transaction History' but PokerTracker 4 does not track your deposits, withdrawals, bonuses, rakeback e.t.c. If you are playing cash games then GGPoker do not specify rake in their hand histories so initially PokerTracker 4 recorded results without rake. Support was added for rake in PokerTracker v4.15.23 and there have been other updates since then based on their published rake schedules. Any hands imported before changes in PokerTracker 4 do not get fixed when updating so to fix the calculated rake those hands would need to be purged and reimported. Also as mentioned above running it more than three times isn't currently supported.

Thankyou for the response. I am just comparing winnings, not rakeback, deposits etc... didn't know if I was doing something wrong.
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