PokerTracker

My gains are not maching my bankroll and bonus added togehther. Is this a known issue? Are you guys not supporting run it three times or something?

Hands that are run more than twice are not currently supported. If you want to be linked to this request and be automatically notified if support is added in a future update then you can let us know in a Support Ticket.

Is it normal that my PT4 GG winnings show higher than in my GG Cashier Transaction History?

I don't know what information is in 'GG Cashier Transaction History' but PokerTracker 4 does not track your deposits, withdrawals, bonuses, rakeback e.t.c. If you are playing cash games then GGPoker do not specify rake in their hand histories so initially PokerTracker 4 recorded results without rake. Support was added for rake in PokerTracker v4.15.23 and there have been other updates since then based on their published rake schedules. Any hands imported before changes in PokerTracker 4 do not get fixed when updating so to fix the calculated rake those hands would need to be purged and reimported. Also as mentioned above running it more than three times isn't currently supported.

Flag_Hippo wrote:I don't know what information is in 'GG Cashier Transaction History' but PokerTracker 4 does not track your deposits, withdrawals, bonuses, rakeback e.t.c. If you are playing cash games then GGPoker do not specify rake in their hand histories so initially PokerTracker 4 recorded results without rake. Support was added for rake in PokerTracker v4.15.23 and there have been other updates since then based on their published rake schedules. Any hands imported before changes in PokerTracker 4 do not get fixed when updating so to fix the calculated rake those hands would need to be purged and reimported. Also as mentioned above running it more than three times isn't currently supported.

Thankyou for the response. I am just comparing winnings, not rakeback, deposits etc... didn't know if I was doing something wrong.