ACR hud after sitting out

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ACR hud after sitting out

Postby hanks18 » Fri Nov 20, 2020 11:59 pm

I started playing on ACR a couple months ago and since then any time I sit out on a table my hud moves positions (not a big deal as they move back to the correct spots once i sit back in), but it then puts a personal hud on the table (I have this disabled in general) with my stats but its also my stats for every hand in my database. Even though the other players stats move back to the correct place once i sit back in, my stats remain until I close that table.

I finally got around to making a thread on it, any ideas?

Thanks.
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Re: ACR hud after sitting out

Postby Flag_Hippo » Sat Nov 21, 2020 6:29 am

Can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket along with the hand history file for the table where you played, sat out and sat back in again. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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