Just wanted to move my database to a brand new computer (both on W10)
I made 2 backup versions of my database on the first computer (one with Processed hands, and one without) (I saw a forum post saying it can be buggy if we enabled Processed hand backup so I tried without too)
On the new computer, I installed PT4, and when tring to access to the Restore features (by clicking Database Management, then on the Restore button) PT4 get stuck and dont respond.
I am only prompted to enter the backup file path (backup file is located on my Desktop), and then, PT4 get stuck, and dont respond for hours (whatever backup file i choose (with/without processed hands)) (and I never saw the restore window as we can see in the backup/restore official documentation).
Could you help me ? Running version 4.15.27 on both computer. (I am unable to open the Restore window from the first computer too, so I am not sure that this issue is hardware related...)