spin and go problem

Questions and discussion about PokerTracker 4 for Windows

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spin and go problem

Postby gotowe » Sun Dec 20, 2020 11:54 am

Hi i v got problem with hands on spin and go theay are not showing in pokertracker i v got empty space.
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Re: spin and go problem

Postby Flag_Hippo » Sun Dec 20, 2020 2:31 pm

Please make sure you do not have any filters enabled - anything in blue in the sidebar is filtered so make sure all filters are turned off. Also in hand reports there is a checkbox labeled 'Show Marked Hands Only' and a drop down for tagging. Make certain that 'Show Marked Hands Only' is unchecked and that the drop down says 'No Tags Selected' by unchecking any selected tags (the ones with a black checkmark). If that is not the problem right click on the empty report and select 'Configure Report'. In the window that appears, click 'Restore to Default' and then 'OK' to see if that fixes things. If that doesn't fix it please attach a screenshot of your entire PokerTracker 4 report window either here or privately in a Support Ticket.
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