GG Poker - importing hands (errors)

Questions and discussion about PokerTracker 4 for Windows

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GG Poker - importing hands (errors)

Postby PTGRINDER » Thu Jan 14, 2021 2:34 pm

Hi, I've used PT4 and GG in the summer and it all went perfect, but now I'm importing the hands (same way as before) and when PT4 is processing it (Import Status) it gives me like 1750 hands imported and 1579 errors. When seeing the stats they don't add up (I'm taking paper notes of every session). Is anyone having the same problem, can someone help me out? Thank you
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Re: GG Poker - importing hands (errors)

Postby Flag_Hippo » Fri Jan 15, 2021 6:05 am

Can you please send us all relevant information to us in a Support Ticket with a log file that has recorded the importing issue and that sample of hand histories:

Guide: How to Create & Submit a PokerTracker4.log File
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