Not Importing hands at Americas Card Room While playing

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Not Importing hands at Americas Card Room While playing

Postby Lorskyfink » Wed Jan 20, 2021 11:39 pm

Same here. Working in blitz. Not working for SNG.
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Re: Not Importing hands at Americas Card Room While playing

Postby MachinistJoe » Thu Jan 21, 2021 1:38 am

Same here, I tried turning off the Hand Winner animation and it made no difference. I am playing tournaments
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Re: Not Importing hands at Americas Card Room While playing

Postby WhiteRider » Thu Jan 21, 2021 5:10 am

From an example that one of you sent us (thanks!) it seems that WPN have changed the order of where the blind information is in the hand histories.
I just played myself and my hands import, so either my skin hasn't updated yet or it is possible that the change has been reverted so please let us know if you're still having the problem?
I have let the development team know about this so if the change is still in place then I expect this will be prioritized.
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Re: Not Importing hands at Americas Card Room While playing

Postby ajacinth » Thu Jan 21, 2021 8:13 am

Same issue this morning. Looks like ACR moved the *** HOLE CARDS *** & Main pot lines up 2, now just before 'posts the small blind' & 'posts the big blind' instead of after. Why they moved it I have no idea.
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Re: Not Importing hands at Americas Card Room While playing

Postby WhiteRider » Thu Jan 21, 2021 9:32 am

Thanks for confirming. The development team are looking at this now.
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Re: Not Importing hands at Americas Card Room While playing

Postby sp27 » Thu Jan 21, 2021 9:43 am

WhiteRider wrote:Thanks for confirming. The development team are looking at this now.

FYI random games work. I just played 6max hyper STT, HUD worked, played Turbo 6max STT at same time, HUD didn't work.
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Re: Not Importing hands at Americas Card Room While playing

Postby Timothy Stine » Thu Jan 21, 2021 10:41 am

same trouble here same message error. Any Fix in yet? normal speed MTTs
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Re: Not Importing hands at Americas Card Room While playing

Postby royalstresss » Thu Jan 21, 2021 10:53 am

It´s working again :club: :diamond: :heart: :spade: (sorry only in cash game..)
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Re: Not Importing hands at Americas Card Room While playing

Postby Timothy Stine » Thu Jan 21, 2021 11:21 am

error messages
Attachments
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Re: Not Importing hands at Americas Card Room While playing

Postby kingriver321 » Thu Jan 21, 2021 11:31 am

I play on true poker and it is not working for me. Still seeing the error message
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