by escapetovictory » Sat May 20, 2017 10:49 pm
I know these kind of posts don't have an impact and are annoying for you guys to deal with but I really think you should push this up to management. Re-positioning the 'trial: please register button' every 5 minutes is incredibly distracting and annoying. It actually makes me question how the company is being run - who makes a decision to bug potential customers? Does management think that potential customers need to be reminded every 5 minutes that they are taking a trial? Do they think we might forget? I don't understand the logic behind this, especially when you are reminded that you are taking a trial upon opening and closing the program already - surely this sufficient??? Why bug your potential customers?
And on a side note, although the data is good the product really needs a face lift. Feels like I have stepped back in time to 1997. With new easier to use and sexier products coming onto the market I really think that your (including HEM) monopoly is at serious risk. This monopoly has made both companies complacent in my opinion.
Anyway, no need to respond, and sorry if you're the poor soul having to read this, just needed to rant because the user experience is painful!!!!!
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'
'Trial: please register'