Doestnt count Stars CashOut feature (hand insurance)

Let us know what features not currently in the PT4 should be added.

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Doestnt count Stars CashOut feature (hand insurance)

Postby mike1980dre » Fri Aug 16, 2019 2:18 pm

I had QQ, and went all in with one short stack, He shoved A8, so i decided to take insurance (Cash Out). I lost this hand, but anyway i had my Expected Value given back to my stack, but unfortunately Poker Tracker Counted this as a lost hand, and didnt add the money.
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Re: Doestnt count Stars CashOut feature (hand insurance)

Postby Flag_Hippo » Fri Aug 16, 2019 2:40 pm

These are a new format of hands which PokerTracker 4 doesn't yet support. If you want to be notified when support is added then please open a Support Ticket.
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Re: Doestnt count Stars CashOut feature (hand insurance)

Postby tkoVlatko » Tue Oct 22, 2019 5:14 am

Is there any progress regarding this bug ?
It's kind of frustrating not being able to track some big swings, especially at the micros where a good percentage of people cash out.
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Re: Doestnt count Stars CashOut feature (hand insurance)

Postby Flag_Hippo » Tue Oct 22, 2019 5:54 am

It's planned for the next update and if you want to access a pre-release version for testing then you can open a Support Ticket.
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