Create and Save a customized HUD?

[jamiezig]

I can't seem to save a new HUD that I build.

I go to HUD > Edit Profiles, then I build a profile and hit Apply and OK. But when I leave the customized profile and come back it's empty.

What am I doing wrong?

[Flag_Hippo]

That doesn't sound like you are doing anything wrong. Can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.