Discuss how to create custom stats, reports and HUD profiles and share your creations.
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by healow » Thu Nov 11, 2021 9:15 am
I'm having issues with the HUD stats in the replayer for HERO, if I have the option "Stats from the last x weeks" enabled then it's only showing stats from that particular session. And if I set it to "0" to show stats from all hands then it's not loading the HERO's stats at all while it works for all other players. I haven't had this issue until one of the recent updates.
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healow
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by Flag_Hippo » Thu Nov 11, 2021 10:56 am
Can you please
enable logging, reproduce this problem and then send your log file to us in a
Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder. Thank you.
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Flag_Hippo
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