888 Blast SNGs - many tournaments not giving correct results

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888 Blast SNGs - many tournaments not giving correct results

Postby Stally » Sat Jul 30, 2022 7:35 pm

Hello,
Many of my 888 Blast tournaments list me as finishing as position "0" out of 3. Is this known, or can I provide any information to fix it?
Thank you
Stally
 
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Re: 888 Blast SNGs - many tournaments not giving correct res

Postby Flag_Hippo » Sun Jul 31, 2022 5:18 am

Please report this to us in a Support Ticket and attach a sample of your 888 Blast tournament files.
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Re: 888 Blast SNGs - many tournaments not giving correct res

Postby Stally » Thu Sep 22, 2022 9:59 am

Seems that the problem is on 888's side, with the program not always creating a tournament summary. Will try and resolve with them.
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Re: 888 Blast SNGs - many tournaments not giving correct res

Postby FloodQ » Tue Dec 13, 2022 12:38 pm

Any update to this? I have been manually editing the results so uploading an example to launch a support ticket would not help & it seems this is a 888 issue? I notice it is generally the Blast games.
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Re: 888 Blast SNGs - many tournaments not giving correct res

Postby ottawarrior » Fri Dec 23, 2022 10:33 pm

Is there any resolution on this? I am having the same issue.
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Re: 888 Blast SNGs - many tournaments not giving correct res

Postby ottawarrior » Sat Dec 24, 2022 1:42 am

Update for anyone else who might come across this thread:

I can confirm that 888 is not always providing a tournament summary file for Blast tournaments (although it seems to always provide the hand history file). Each time there is a hand history file but no corresponding tournament summary file, it is logged in PT4 as a Finish Place of "0".
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