Shoving stats

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Re: Shoving stats

Postby kraada » Sat Jan 11, 2014 9:13 am

I just want to double check -- on your end is cnt_p_open_shove defined as:

sum(if[cash_hand_player_statistics.amt_p_raise_made >= cash_hand_player_statistics.amt_p_effective_stack and cash_hand_player_statistics.flg_p_first_raise and cash_hand_player_statistics.flg_p_open_opp, 1, 0])

? If not, what's the definition?
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Re: Shoving stats

Postby ElHive » Sat Jan 11, 2014 12:21 pm

It is

sum(if[tourney_hand_player_statistics.amt_p_raise_made >= tourney_hand_player_statistics.amt_p_effective_stack and tourney_hand_player_statistics.flg_p_first_raise and tourney_hand_player_statistics.flg_p_open_opp, 1, 0])
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Re: Shoving stats

Postby kraada » Sat Jan 11, 2014 2:09 pm

There's no reason that should be causing the problems you describe. I know it may take a while, but could you run Rebuild Cache for me (via Database -> Database Management -> Housekeeping) and let me know if that helps? I'm not seeing any problems with the stat on my end.
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Re: Shoving stats

Postby ElHive » Sat Jan 11, 2014 2:53 pm

Complete housekeeping including rebuilding cache was the first thing I did.

But I'll do it again just to be sure.
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Re: Shoving stats

Postby ElHive » Sat Jan 11, 2014 3:09 pm

Sorry, still doesn't work :(
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Re: Shoving stats

Postby kraada » Sat Jan 11, 2014 3:45 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Put a note in the ticket that it should go to me and it'll be easier to go from there once I can see the logs.
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Re: Shoving stats

Postby ElHive » Sat Jan 11, 2014 4:09 pm

Ticket is open
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Re: Shoving stats

Postby ElHive » Sat Jan 25, 2014 9:37 pm

Any news?
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Re: Shoving stats

Postby kraada » Sun Jan 26, 2014 9:54 am

I'll make sure you get a response today.
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