Cant see my Report Stats.

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Cant see my Report Stats.

Postby Riverwinner » Fri Oct 14, 2016 11:07 pm

Hello!

I was trying to see my stats on the report, but an error message occurred as the linked image shows Image.

What can i do?

Thanks in advance.
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Re: Cant see my Report Stats.

Postby Flag_Hippo » Sat Oct 15, 2016 3:42 pm

That's a similar issue as you had in this thread so try those steps again.
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Re: Cant see my Report Stats.

Postby Riverwinner » Mon Oct 17, 2016 1:48 pm

Flag_Hippo wrote:That's a similar issue as you had in this thread so try those steps again.


Hello, tried that and didnt worked! This showns: Image
Riverwinner
 
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Re: Cant see my Report Stats.

Postby Flag_Hippo » Mon Oct 17, 2016 6:46 pm

That error means there is a problem with the database and if the workarounds did not help this time then there is no other solution if one of the files is damaged e.g. due to a disk error so you would need to create a new database and reimport your hands or restore a database backup if you have one. As this has happened more than once you should consider backing up your poker data on a regular basis:

Guide: Backup & Restore
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Re: Cant see my Report Stats.

Postby Riverwinner » Tue Oct 18, 2016 11:08 pm

Flag_Hippo wrote:That error means there is a problem with the database and if the workarounds did not help this time then there is no other solution if one of the files is damaged e.g. due to a disk error so you would need to create a new database and reimport your hands or restore a database backup if you have one. As this has happened more than once you should consider backing up your poker data on a regular basis:

Guide: Backup & Restore


Thanks, Hippo!

There is a friend with a similar problem. As pic showns: Image

Should him make the same process?
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Re: Cant see my Report Stats.

Postby Flag_Hippo » Wed Oct 19, 2016 7:46 am

Yes. While unrelated to that error I would also recommend that they update PokerTracker 4 to the latest version.
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