Bugged - open limp stat

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Bugged - open limp stat

Postby dave2085 » Thu Aug 03, 2017 5:59 pm

I downloaded this stat: https://www.pokertracker.com/custom/dow ... en.pt4stat
I converted it into a Tournament Stat (I hope this is fine)
I implemented it to my Pop UP stats, like shown in the screenshot.
I activated show times/oppotrunities to TRUE.

And now it shows me weird numbers....
Attachments
limp firstin bugged.jpg
dave2085
 
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Re: Bugged - open limp stat

Postby potamito » Thu Aug 03, 2017 11:46 pm

did u rebuild cache after you imported the custom stat?
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Re: Bugged - open limp stat

Postby dave2085 » Fri Aug 04, 2017 6:19 am

I did that already, like mentioned in this thread
https://www.pokertracker.com/forums/vie ... 61&t=41917
after the cache rebuild, it shows me nothing anymore only "-" (minus sign) when i look up the stat.

super weird, something must go wrong when i convert the stats probably!?


here a screenshot after the rebuild cache;
http://imgur.com/a/oyQtY

now it doenst show me the times/oppotrunities at all, which i obviously enabled and set to TRUE
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Re: Bugged - open limp stat

Postby Flag_Hippo » Fri Aug 04, 2017 7:33 am

I cannot duplicate this issue by downloading and converting that stat can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder. Please also export the converted stat, compress that file and attach it to your ticket
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