HUD popup

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HUD popup

Postby Bill_Balas » Tue Jun 19, 2018 7:47 pm

Hi,

considering the villain I have most hands on (112k hands), I noticed some stats on his HUD popup load instantly, while others take about 20 sec. to load.
How can I reduce this 20 sec delay?

Thx
Bill_Balas
 
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Re: HUD popup

Postby Flag_Hippo » Wed Jun 20, 2018 5:18 am

Are these delayed stats using the database cache?
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Re: HUD popup

Postby Bill_Balas » Thu Jun 21, 2018 4:17 am

Hi,

all HUD & HUD popup are cached, yes.

Thx
Bill_Balas
 
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Re: HUD popup

Postby Bill_Balas » Thu Jun 21, 2018 4:18 am

All HUD & HUD Stats are cached, i meant.
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Re: HUD popup

Postby Flag_Hippo » Thu Jun 21, 2018 6:51 am

In that case please enable logging (Configure -> Options -> Enable Logging) and the next time this happens send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log':

Tutorial: Reporting A Problem
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