(FIX) PokerStars Table Opening - Updated August 19, 2012

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(FIX) PokerStars Table Opening - Updated August 19, 2012

Postby APerfect10 » Sun Aug 19, 2012 8:55 am

PokerStars released an update to their software which broke table opening in TableTracker. This will be fixed in the next release. Until then, you can do the following which will resolve the issue:

With PokerTracker closed, open "My Computer" and browse to your PokerTracker 4/Data/Bin directory.
In a default installation this is:
C:\Program Files (x86)\PokerTracker 4\Data\Bin
Locate the file named "if1.enc" and delete it. Now save the following file linked below to this same directory.

http://www.pokertracker.com/misc/if1.enc

Once saved, start PokerTracker, launch PokerStars from within TableTracker and table opening should now work.

Best regards,

Derek
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby D0u8leTr0u8le » Mon Aug 27, 2012 12:05 pm

Link doesnt work
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby kraada » Mon Aug 27, 2012 2:47 pm

Thanks for pointing that out - I'll make sure we get it fixed.
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby CaptSmith » Fri Mar 08, 2013 8:14 pm

This fix does not work with 4.06.4.
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby kraada » Sat Mar 09, 2013 9:35 am

You should not need to apply this fix to 4.06.4. Please reinstall 4.06.4 and try again and it should work properly - things are working properly for us on our end with that version.
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby x12x13 » Mon Jul 31, 2017 9:07 am

Didn't work 2 years ago und today for me. Property the problem is the Pokerstars directory isn't saved after i click on "OK".
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Re: (FIX) PokerStars Table Opening - Updated August 19, 2012

Postby Flag_Hippo » Mon Jul 31, 2017 12:02 pm

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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