Cancelling Tabletracker subscription

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Cancelling Tabletracker subscription

Postby Johnis87 » Wed Aug 27, 2014 3:22 pm

Hello everybody, apparently I have been subscribed for table tracker since last year november... I was not aware of this. How do I cancel the subscription, and is there any chance of getting some of that money back? I was not using it at all, after the trial month ended I was not planning to extend the subscription, therefore I have not made a single search since then. Best regards, Johnis
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Re: Cancelling Tabletracker subscription

Postby kraada » Wed Aug 27, 2014 4:10 pm

I've gone ahead and cancelled your subscription for you. You should not be charged further. I'm not certain on the exact details on our refund policy especially when it has been this long, but if you create a support ticket we'll direct you to the appropriate person who can help you.
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Re: Cancelling Tabletracker subscription

Postby Johnis87 » Wed Aug 27, 2014 5:47 pm

Thank you kraada for a fast reply! I will send the ticket then.
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Re: Cancelling Tabletracker subscription

Postby BassProShopz » Sun Sep 07, 2014 7:39 pm

Hello,

same problem has Johnis87. Apparently I have been subscribed for table tracker since 2 months, I was not aware of this...How do I cancel the subscription, and is there any chance of getting some of that money back? I was not using it at all.

thank you.
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Re: Cancelling Tabletracker subscription

Postby kraada » Mon Sep 08, 2014 7:45 am

I've cancelled your TableTracker subscription and you will not be billed further. Please also create that support ticket as explained above and we'll see what we can do for you.
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Re: Cancelling Tabletracker subscription

Postby untos » Fri Oct 10, 2014 4:06 am

Hello,

How do I cancel the subscription of table tracker?
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Re: Cancelling Tabletracker subscription

Postby kraada » Fri Oct 10, 2014 7:45 am

You can cancel via this website. I was going to cancel for you but I see you still have nearly a week of your free month. If you'd prefer you can reply again here and I'll cancel it for you directly.
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Re: Cancelling Tabletracker subscription

Postby rossg » Mon Feb 27, 2017 7:04 pm

I want to cancel my table tracker subscription please.

edit: I tried the link above to cancel, but it said there is no subscription associated with my registration code. I just purchased the software and have not tried tabletracker, I have no interest in using it- so I want to make sure I don't get charged for it.
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Re: Cancelling Tabletracker subscription

Postby Flag_Hippo » Mon Feb 27, 2017 7:29 pm

That message is correct as you have no Table Tracker subscription on your account.
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Re: Cancelling Tabletracker subscription

Postby LionNight » Sun Feb 11, 2018 8:22 pm

Hi, i don't want the table tracker now... I will try it later.... Is it possible to keep my free month for another time ? Thank you
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