PT 4, Mac OS Sierra, Pokerstars - Overheating badly

A special forum dedicated to our PT4 for Mac OS X users

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Re: PT 4, Mac OS Sierra, Pokerstars - Overheating badly

Postby Flag_Hippo » Thu Feb 22, 2018 3:41 pm

So we can see what's going on here can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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Re: PT 4, Mac OS Sierra, Pokerstars - Overheating badly

Postby APacheko » Fri Feb 23, 2018 8:07 am

Flag_Hippo wrote:So we can see what's going on here can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.


how do I enable logging?
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Re: PT 4, Mac OS Sierra, Pokerstars - Overheating badly

Postby Flag_Hippo » Fri Feb 23, 2018 8:21 am

You can do that by holding down the 'Alt/Option' key while starting PokerTracker 4 or via the 'Configure -> Options -> Logging Enabled' menu option in PokerTracker 4.
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