pt4 crushes after 10 sec

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pt4 crushes after 10 sec

Postby majom » Thu Apr 12, 2018 8:58 am

Hi there . need some help with my poker tracker. the days i got some problems with my import and hud . then it runs a little while maybe 1-2 days . but now it end after 10 sek and shutdown .
anybody an idea ? btw its a mac
majom
 
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Joined: Thu Apr 05, 2018 12:38 pm

Re: pt4 crushes after 10 sec

Postby Flag_Hippo » Thu Apr 12, 2018 3:21 pm

This has been caused by the new 'Split Holdem' games on PokerStars and we have an alpha version of PokerTracker 4 available which blocks the import of these hands since they are not compatible with the current database structure. If you want to be automatically notified when that's available and/or have access to this alpha version then please open a Support Ticket. In the meantime you shouldn't use PokerTracker 4 while playing these games and manually move any Split Holdem hand histories from your PokerStars folder to your 'Processed' folder (or another location) before using PokerTracker 4 again.
Flag_Hippo
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Re: pt4 crushes after 10 sec

Postby majom » Thu Apr 12, 2018 8:13 pm

thats true .yesterday was the first time i played this new shit and after this it crushes
majom
 
Posts: 2
Joined: Thu Apr 05, 2018 12:38 pm


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