A special forum dedicated to our PT4 for Mac OS X users
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Xjunky » Sun Oct 14, 2018 7:24 pm
Why do I start every session with at least 50 duplicates. Everything else works fine.
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Xjunky
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by Flag_Hippo » Mon Oct 15, 2018 5:15 am
So we can find out what's causing those duplicate press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging, reproduce this issue and then send us your PokerTracker4.log file. You can access the 'Logs' folder with the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Flag_Hippo
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by Xjunky » Mon Oct 15, 2018 9:19 am
Ok i’ll send you the log file
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Xjunky
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