can't enter player name

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can't enter player name

Postby Idri5 » Tue Nov 24, 2020 10:45 am

can't enter a player name , as there is 0 result in the search bar.
Is this a bug or? Mac Big Sur, PT4 V 4.15.26
Screen Shot 2020-11-24 at 22.44.51.png
Posts: 1
Joined: Tue Nov 24, 2020 10:39 am

Re: can't enter player name

Postby Flag_Hippo » Tue Nov 24, 2020 1:09 pm

Are you saying you cant actually type anything in the search bar or when you do you get no results? The latter would indicate you don't have data for that player(s) so you would need to import hands into the database first. If it's the former then please open a Support Ticket and attach a log file that has recorded the problem:

Guide: How to Create & Submit a PokerTracker4.log File
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Joined: Tue Jan 31, 2012 7:50 am

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