Version 4.17 release date?

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Version 4.17 release date?

Postby Saluuuce » Thu Jun 30, 2022 9:54 am

When is the update due, please? It's supposed to fix all the problems I have with Winamax MTT tournaments but it's been recalled the day after it came out because of database problems it caused. Support said early this week but it isn't out yet. Thx for any info you can share.
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Re: Version 4.17 release date?

Postby Flag_Hippo » Thu Jun 30, 2022 12:59 pm

The update is still subject to internal testing and it will be made available when it's ready however I don't have a specific date for when that will be.
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Re: Version 4.17 release date?

Postby Saluuuce » Thu Jul 07, 2022 7:15 pm

I have downloaded the latest update and it seems that PT4 now recognises bounty tournament properly on Winamax and the buy in and bounty numbers finally look correct. Is there a way I could ask PT4 to go over all my previous tournaments that is in the database to correct the mistakes it used to make? This would finally allow me to track my results accurately. (For the record, the database update that ran when I upgraded PT4 to version 4.17 did not correct those mistakes)
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Re: Version 4.17 release date?

Postby Flag_Hippo » Fri Jul 08, 2022 3:59 am

You can try redetecting the affected tournaments but if that doesn't correct what you need then you can purge the tournaments and reimport them or manually update the information.
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Re: Version 4.17 release date?

Postby Saluuuce » Sat Jul 09, 2022 6:54 am

I’ve played another session on Winamax and it turns out the numbers are still wrong and PT4 is not processing the bounties and tournament results correctly.
The update did fix the tournament buy-in info but it still doesn’t process the tournament summary file correctly. I don’t want to edit the tournaments manually for obvious reasons.
Why can’t PT4 read the info in the tournament summary file when it clearly states how much you’ve won and how many bounties you won at the bottom of the file???
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Re: Version 4.17 release date?

Postby Flag_Hippo » Sat Jul 09, 2022 7:19 am

A technician will get back to you in your existing support ticket.
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Re: Version 4.17 release date?

Postby Saluuuce » Sat Jul 16, 2022 6:36 am

Hi,
It’s been a week and I’m still waiting for the technician to come back to me in my support ticket. Can anybody help please ?
Saluuuce
 
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Re: Version 4.17 release date?

Postby Flag_Hippo » Sat Jul 16, 2022 12:01 pm

I'll bump the issue however checking your last reply you have only attached a screenshot so can you please attach the relevant hand history/tournament summary files to your ticket. Thank you.
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