HUD not working on merge after update help plz

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Re: HUD not working on merge after update help plz

Postby ipman1 » Fri Jul 18, 2014 8:43 pm

WhiteRider, how will we know when the update comes?
no HUD is very frustrating!
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Re: HUD not working on merge after update help plz

Postby ipman1 » Fri Jul 18, 2014 9:13 pm

how will we know when an update becomes available?
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Re: HUD not working on merge after update help plz

Postby ipman1 » Fri Jul 18, 2014 9:14 pm

oops didnt mean to ask twice
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Re: HUD not working on merge after update help plz

Postby elfosso » Sat Jul 19, 2014 2:43 am

Having same problem, no fix for this yet?
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Re: HUD not working on merge after update help plz

Postby WhiteRider » Sat Jul 19, 2014 3:27 am

The change was more complex than was originally thought and we need to make more changes to get full functionality working again.If you open a Support Ticket about the problem we'll link you so that you get a notification when the fix is released. PT4 will also notify you when you run it if there is a new version available. I expect it will probably be on Monday now, but I don't know for sure yet.
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Re: HUD not working on merge after update help plz

Postby Jedi22 » Sat Jul 19, 2014 6:00 pm

also hud not working, playing on stars and tilt only...so it doesnt work for all pokersites?
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Re: HUD not working on merge after update help plz

Postby WhiteRider » Sat Jul 19, 2014 6:25 pm

There are no known problems with PokerStars or Full Tilt - please check the Hud Troubleshooting Guide for solutions to common issues and a link to how to report your problem for further investigation if it doesn't help.
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Re: HUD not working on merge after update help plz

Postby Four Dogs » Sun Jul 20, 2014 11:07 am

I see that PT3 will no longer be supported after July 31st. Will there be a PT 3 fix for this?
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Re: HUD not working on merge after update help plz

Postby danman274 » Sun Jul 20, 2014 3:11 pm

Any new progress, whiteraider?
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Re: HUD not working on merge after update help plz

Postby WhiteRider » Mon Jul 21, 2014 3:24 am

Four Dogs wrote:I see that PT3 will no longer be supported after July 31st. Will there be a PT 3 fix for this?

I expect a fix for this will be included in the final PT3 release, but I don't know that for sure yet. Bear in mind that the next time a site updates like this after PT3 support ends there will not be any more fixes. We advise all PT3 users to take advantage of the upgrade discount before it expires at the end of life.

danman274 wrote:Any new progress, whiteraider?

I understand that the Release Candidate version which was released over the weekend doesn't resolve the Merge problem on Mac and the development team are looking into this. I don't yet know what the difference is with the Mac version but I hope we'll be able to have another update soon.
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