Page 1 of 3

HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 11:22 am
by codymill45
just bought this and apparently carbon updated something and pt4 is not working at all
how do i fix this???

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 12:10 pm
by codymill45
honestly this is making me a little mad. just buy this software and it doesnt work, emailed support and get no replies.
if i cant get this working i definitely want some type of refund

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 2:13 pm
by jsimon101
yup me to not working :(

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 2:59 pm
by jsimon101
Image
Image
Image

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 3:06 pm
by WhiteRider
This was caused by a change to the hand histories written by Merge after their recent software update. The development team are working on a fix and I expect a patch to be released before too long, subject to testing.

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 8:53 pm
by codymill45
is there a time frame for this?

Re: HUD not working on merge after update help plz

PostPosted: Thu Jul 17, 2014 10:14 pm
by danman274
I'm having the same problem and would also like to know a time frame. Thanks WhiteRaider

Re: HUD not working on merge after update help plz

PostPosted: Fri Jul 18, 2014 3:31 am
by WhiteRider
I expect an update today, subject to successful internal testing.
Thanks for your patience, and your examples!

Re: HUD not working on merge after update help plz

PostPosted: Fri Jul 18, 2014 5:33 pm
by dawgrounder
So how will we know if/when this is resolved?

Re: HUD not working on merge after update help plz

PostPosted: Fri Jul 18, 2014 8:42 pm
by ipman1
same problem, hopefully update comes soon?

highfalutin