HUD not working on Zoom tables

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HUD not working on Zoom tables

Postby KingGagnon » Mon Aug 08, 2016 4:13 pm

My HUD is working on normals tables, but not in Zoom, HM and Omaha...

I followed the guide but still does not work.

Ticket #: 228532
KingGagnon
 
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Joined: Mon Aug 08, 2016 3:19 pm

Re: HUD not working on Zoom tables

Postby kraada » Mon Aug 08, 2016 6:06 pm

We'll take a look in your ticket and get back to you.
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Re: HUD not working on Zoom tables

Postby bpshungary » Mon Aug 29, 2016 6:26 am

Hey Guys,

Same problem with me. HUD is perfect on normal tables but does not appear on Zoom. I also followed the instructions... Would be so good to have HUD on Zoom, I was so happy to hear that PT4 made the changes. Please help me in troubleshooting.
bpshungary
 
Posts: 1
Joined: Sat Jul 12, 2014 6:01 am

Re: HUD not working on Zoom tables

Postby kraada » Mon Aug 29, 2016 8:00 am

Please enable logging via Configure -> Options -> Logging Enabled, restart PT4, click Get Hands While Playing and play for a few hands at a Zoom table. Then report this issue via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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