MacOS Sierra problem

A special forum dedicated to our PT4 for Mac OS X users

Moderators: WhiteRider, kraada, Flag_Hippo, morny

MacOS Sierra problem

Postby Crux » Sun Oct 09, 2016 9:13 pm

I just installed macOS Sierra.

When i open PT4, I get this message:

Unable to login to database (postgres). Reason: could not connect to server: No such file or directory Is the server running locally and accepting connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
configure defaults - cancel

Not knowing excactly what this means, I click cancel, which leads to this box:

PokerTracker will have problems creating and restoring databases with incorrect default database parameters.
Would you like to proceed anyway?
yes - no

Do you know what to do to make PT work again?
Crux
 
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Re: MacOS Sierra problem

Postby Flag_Hippo » Mon Oct 10, 2016 6:41 am

Do you see PostgreSQL in your Applications folder? What version of PostgreSQL are you using? Older PostgreSQL versions relied on a particular Mac function to exist but in Sierra that has been removed.
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Re: MacOS Sierra problem

Postby Crux » Mon Oct 10, 2016 10:46 am

I have a folder called "PostgreSQL 8.4" in my Applications folder, does that answer the question? :)
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Re: MacOS Sierra problem

Postby Flag_Hippo » Mon Oct 10, 2016 8:31 pm

Thanks. As you have already opened a support ticket on this topic one of our technicians will assist you in getting things going again.
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Re: MacOS Sierra problem

Postby Crux » Tue Oct 11, 2016 7:04 am

Thanks, we're on it.
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Re: MacOS Sierra problem

Postby Roquer » Sun Oct 30, 2016 6:06 am

Hey guys,

I am experiencing excactly the same.
Upgraded to Sierra, same error message, same Postgres version.

Any quick fix? I want to start my sunday session, that is the worst...

Thanks in advance,
Bjoern
Roquer
 
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Re: MacOS Sierra problem

Postby Roquer » Sun Oct 30, 2016 7:13 am

And I cant open a support ticket on your site, site says I don't have the permission to...

That sucks.

Roquer wrote:Hey guys,

I am experiencing excactly the same.
Upgraded to Sierra, same error message, same Postgres version.

Any quick fix? I want to start my sunday session, that is the worst...

Thanks in advance,
Bjoern
Roquer
 
Posts: 19
Joined: Sun Sep 06, 2009 9:50 am

Re: MacOS Sierra problem

Postby morny » Sun Oct 30, 2016 12:43 pm

Please PM me with your IP address and well get it unblocked so you can create a ticket but just to be sure can you post the actual error here you are getting
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Re: MacOS Sierra problem

Postby Roquer » Tue Nov 01, 2016 4:59 am

PM sent.
Roquer
 
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Re: MacOS Sierra problem

Postby morny » Tue Nov 01, 2016 10:01 am

Thats your local IP, i need your public IP address, if you visit here you should see it. My apologies i should have included the link the first time

http://www.whatsmyip.org/
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