Zoom hud not working on new release!

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Zoom hud not working on new release!

Postby Royalkeppi » Wed May 02, 2018 9:06 am

The zoom hud worked 1week ago on pokerstars but now when i updatet it doesnt work anymore!
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Re: Zoom hud not working on new release!

Postby Flag_Hippo » Wed May 02, 2018 2:38 pm

I am not aware of any issue like this with the new update. Are your hands still importing? Please make sure that PokerStars is still saving your hands:

PokerStars Configuration Guide

If the issue is just with the Zoom HUD then make sure your PokerStars.app is located in your Applications folder. If you need any further help press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging, reproduce this problem and then send your 'PokerTracker4.log' file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window.
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Re: Zoom hud not working on new release!

Postby Royalkeppi » Thu May 03, 2018 8:11 am

Yes got it working again thanks for the help!
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Re: Zoom hud not working on new release!

Postby Flag_Hippo » Thu May 03, 2018 1:29 pm

Pleased to hear it :) .
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