Page 1 of 1

icon PT4 don`t open

PostPosted: Sun May 13, 2018 2:41 pm
by bogus9000
Hello, everybody!
icon PT4 don`t work, i can not to open it to save layout / Pokerstars.
I opened support ticket with logs, but maybe somebody met this problem before. How can I solve the problem?

screenshot:
https://yadi.sk/i/piqdTtCg3VqHrg

Re: icon PT4 don`t open

PostPosted: Sun May 13, 2018 6:07 pm
by bogus9000
Everything is working. I did not do anything. Maybe support helped. Thank to all very much! :D

Re: icon PT4 don`t open

PostPosted: Thu Jul 26, 2018 3:05 am
by mOzZin
Hi,

I have exactly the same issue.
PT4, MacOS High Sierra, Pokerstars. The icon does not open and so I cannot save my hud layout.

Does somebody has an idea?

Thank you.
mo

Re: icon PT4 don`t open

PostPosted: Thu Jul 26, 2018 2:06 pm
by Flag_Hippo
If this problem is only outside of your primary monitor then that's a known issue on High Sierra. If you want to be notified when a fix for this is available then please open a Support Ticket.

Re: icon PT4 don`t open

PostPosted: Sat Jul 28, 2018 3:20 am
by mOzZin
indeed. This happens only on the secondary monitor.

Thank you!

Re: icon PT4 don`t open

PostPosted: Mon Jul 30, 2018 2:39 pm
by jamesya1988
I have the exact same thing on my MacBook pro. single monitor, help please guys. I opened a ticket still no reply . Only bought software 2 days ago no problems before then.

Re: icon PT4 don`t open

PostPosted: Mon Jul 30, 2018 3:25 pm
by jamesya1988
forget that mate its sorted