HUD not working for Tournaments

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HUD not working for Tournaments

Postby Manhat10ite » Fri Oct 12, 2018 3:38 pm

On both ACR/WPN and Partypoker in NJ the hud isn't working for tournaments, it is fine for cash games. It used to work fine, it stopped a couple of months ago. I am on 4.15.6 and the latest Mac software.
Manhat10ite
 
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Re: HUD not working for Tournaments

Postby Flag_Hippo » Sat Oct 13, 2018 6:58 am

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.
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Re: HUD not working for Tournaments

Postby algorithm » Sun Oct 14, 2018 11:46 am

Hi , you should try this previous version https://www.pokertracker.com/products/P ... 4.15.1.dmg

i have the same problem on 4.15.3 ; 4.15.4 ; 4.15.5 ; 4.15.6 so take the version 4.15.1 and try, on my side i send a bug report to the support with my log files im waiting but many user of mac os x had HUD problem from august update.
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Re: HUD not working for Tournaments

Postby Manhat10ite » Sun Oct 14, 2018 2:24 pm

algorithm wrote:Hi , you should try this previous version https://www.pokertracker.com/products/P ... 4.15.1.dmg

i have the same problem on 4.15.3 ; 4.15.4 ; 4.15.5 ; 4.15.6 so take the version 4.15.1 and try, on my side i send a bug report to the support with my log files im waiting but many user of mac os x had HUD problem from august update.



Thank you, this solved the problem.
Manhat10ite
 
Posts: 49
Joined: Tue Mar 25, 2008 11:05 am


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